Purchase Options Cancellation Policy

Some items in our store may be offered to you as a subscription, a pre-order, or try before you buy. This cancellation policy explains how you can change or cancel these types of purchases.

Subscriptions

When you purchase a subscription, you will receive repeat deliveries based on the duration and frequency you select.

Your payment details will be stored securely, and you will be charged for each delivery unless you choose to pay in advance.

Some subscriptions may automatically renew at the end of their duration. If you do not want to renew a subscription, you can cancel it.

If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails include links to your order, where you can manage your subscription.

See our Returns Policy for more details on returns and refunds.

Pre-Orders

When you purchase a pre-order, you are buying a product that is out of stock or soon to be available and not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, and then fulfill and charge the full or remaining payment at a future date.

You can cancel a partially paid pre-order that has not yet been fulfilled.

If the order has already been fulfilled, you cannot cancel the order, but you may request a full or partial refund. See our Returns Policy for more details.

Try Before You Buy

When you purchase a try before you buy item, we authorize your payment method before fulfilling the order.

You will have a specified period to decide whether you want to keep the item. Once this period has passed, if you have not returned the item, we will charge your payment method for the full amount.